FTP Connector

File Transfer Protocol (FTP) is a way to transfer files between different computers and behaves in a way that is similar to how transferring files or folders on your own computer works. Below, you'll find step-by-step instructions for how to use our FTP connector.

Set up the Connector

To set up your connector, log into Memsource and navigate to Setup. Scroll down to the Integrations section. Click on Connectors. After clicking on New, you can choose the connector you wish to create. Give it a name and change the Type to FTP.


Once you change the Type of connector to FTP, you'll need to enter the following information:

  • Your Host name. This is your domain name and will begin with "ftp".
  • The Port number. This is automatically set by Memsource to 21 and can be left as it is.
  • Your FTP User name
  • Your FTP Password.
  • Your Encryption preferences.

When entering your Encryption preferences, you can choose from the following: Use explicit FTP over TLS if available, Require explicit FTP over TLS, Require implicit FTP over TLS, or Only use plain FTP (insecure). We recommend using explicit FTP over TLS if it's available.

Click on Test Connection to see if the credentials are correct and if Memsource can reach the site successfully. If you've entered everything correctly, you should see a little checkmark next to the Test connection button. Then, click Save.