Memsource REST API

API Limits

A Memsource API is required to integrate Memsource with any 3rd-party software. Full API functionality is available to all paid subscriptions but there are daily limits on API calls depending on edition:

Edition

Max. Daily API Calls

Ultimate & Enterprise

No limit

Team

2000

Team Start

1000

Personal (unpaid)

0

If integration between Memsource and a 3rd-party system such as XTRF, Plunet or another similar system via the APIs, take into account the daily limit on API calls of the chosen edition. The limit may be exceeded in the middle of a workday and no further calls will be accepted by Memsource. If the daily call limit of the chosen edition is insufficient, upgrading to Ultimate edition is recommended.

How API Calls are Counted

An API request can be mapped to multiple API calls in Memsource and in such a case each of these calls is counted separately.

Example:

If a request uses up 5 API calls, an organization subscribed to the Team edition can submit such requests 400 times a day before reaching the limit (400*5=2000).

Some components of Memsource use APIs, but these are integral parts of the system and are not counted towards the limits. These include:

Exceeded Limit

Limits are checked every 30 minutes and reset at 0:00 GMT. The API response when the limit is exceeded is ApiLimitReached. Once the limit of the API calls has been reached, no further calls will be accepted by the system. 

To trigger an email notification when 80% or 100% of the limit is reached, follow these steps:

  1. From the Setup Setup_gear.png page, scroll down to the Integrations section and click on API Statistics.

    The API Statistics page opens.

  2. Select one or both Notification settings.

  3. Click Save.

    Notifications are sent as per settings.

Actions Consisting of Multiple Calls

The system only accepts calls received before the daily limit was exceeded.

Example:

An organization uses 5 calls to perform a certain action and the completed action would have used 2002 calls. If this occurs, the system only accepts the 2000th call and the action would remain incomplete.

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