Administration

Purchasing a Memsource Subscription

A credit card, PayPal, or wire transfer can be used to purchase a Memsource subscription.

To pay by credit card or PayPal, follow these steps:

  1. From the top right of Memsource, click Subscribe Now or Extend Subscription Now.

    The Your Subscription page opens.

  2. Click SUBSCRIBE NOW.

  3. Click BUY NOW on the preferred edition.

  4. Provide required PM accounts, subscription period, storage periods, country and payment method.

  5. Click Continue.

  6. Provide billing data and click Continue.

  7. Review subscription and billing data and click Finish.

    Payment gateway opens.

  8. Complete payment process to complete subscription purchase.

If payment via credit card or PayPal is not possible, payment can be made via wire transfer but only for one year subscriptions. Send an email to our account management team with the following information:

  • Billing address, including a VAT number if available.

  • Memsource Vendor token (found on the Setup Setup_gear.png page under the Organization section).

  • Preferred Memsource edition.

  • Number of required Project Manager accounts.

Add To or Change Subscription

To modify a subscription, follow these steps:

  1. From the Setup Setup_gear.png page, scroll down to the Subscription section and click on Details.

    The Your Subscription page opens.

  2. To upgrade, click Upgrade edition.

    Select an edition to upgrade to and click Buy Now and continue from step 4 when purchasing a subscription. Pricing calculation of the upgrade is based on the end of the subscription period.

  3. To add users, click Add Users.

    The current number is users is presented with the option to add more PMs. Pricing calculation based on the end of the subscription period.

  4. To extend a subscription, click Extend Subscription.

    The conditions of the existing subscription are presented but can be modified if required.

To downgrade an edition, contact the Support Team. Downgrades can only be applied at the end of a subscription period.

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