Conversations

While the Memsource Editor (Desktop and Web) is connected to the server, users can add comments and create conversation threads about an entire segment (using per-segment comments) or a section of a segment (using in-line comments).

The Conversation feature allows cooperation between all active users involved in a job (Linguists, Project Managers, Guests). A comment made in one step is visible across all steps providing communication throughout the workflow.

If enabled, Conversations include the Language Quality Assessment (LQA) feature allowing users to evaluate segments or a section of a segment based on the type of issue and severity.

Conversations can be exported to Bilingual DOCX and opened in a DOCX editor. Conversations in Bilingual DOCX are read-only and any changes made in the file will not be imported back to the Memsource job. LQA values are not exported to the Bilingual DOCX.

Start a Conversation

To start a conversation about a segment or a section, follow these steps:

Select a segment.
- To comment about a particular section (an in-line comment), select the section inside the selected segment.
Click the speech bubble icon next to the segment. The keyboard shortcut is Ctrl+Shift+M.

The COMMENTS window opens and section text is noted if selected.
Click Add Comment.

The comment field opens.
Enter comment in text field and click Comment to save.

Segments with Comments are identified with a blue speech bubble icon .

Add LQA

Only available in workflow steps in which LQA is enabled.

To add an LQA evaluation, follow these steps:

Select a segment.
- To evaluate a particular section, select the section inside the selected segment.
Click the speech bubble icon next to the segment. The keyboard shortcut is Ctrl+Shift+M.

The COMMENTS window opens and section text is noted if selected.
Click Add LQA.

The LQA dropdown lists are presented.
Select an Error Category and Severity from the lists and click Add.

LQA evaluation is added.

Repeat this step to add more evaluations.
Click Save LQA.

Evaluations are added to the COMMENTS window.

Segments with LQA evaluations are identified with Q in place of the speech bubble icon .

Add a Reply

Replies can be added to any posted comment or LQA evaluation. Replies are indented to help navigate the conversation. Replies can not be added as in-line comments.

To add a reply, follow these steps:

Click Reply after any comment or evaluation in the COMMENTS window.

A text field opens for the reply.
Enter reply text and click Add reply.

The reply is added to the conversation.

Editing Conversations

Editing and deletion options for comments, replies and evaluations are in the 3-dot menu in the COMMENTS window.

Resolving Conversations

Once comments in a conversation have been addressed, mark the conversation as resolved. If the Project Manager has specified that Conversations are part of Quality Assurance checks and are unresolved, they are displayed in QA warnings.