Legal, Data Storage and Security

Deprecation of TLSv1.1

Transport Layer Security (TLS) is a protocol used to ensure privacy and data integrity when connecting to Memsource from browsers and other applications.

As of Thursday the 26th of March, 2020, Memsource will be disabling TLSv1.1 and enabling HTTP/2. Use of TLSv1.2 or higher will be required.

Reasons for this are:

  • TLSv1.1 is no longer considered a secure protocol.
  • As of the end of March, TLSv1.1 will no longer be supported by Apple, Google, Microsoft or Mozilla and various government organizations mandate use of TLSv1.2 or higher.

We believe very few users will be affected by this change but if there is any concern, see the steps below.

How to prepare:

  • If using a very old browser it will fail when connecting to Memsource. Your browser will need to be updated to a version that uses modern security protocols. All modern browsers use TLSv1.2 or higher.
    To ensure your browser is ready, open (this site checks browser security).
  • As an API customer, ensure your application connects via TLSv1.2 or higher.
    To check your application, open with the same HTTP client as in your application.
Was this article helpful?

Sorry about that! In what way was it not helpful?

The article didn’t address my problem.
I couldn’t understand the article.
The feature doesn’t do what I need.
Other reason.

Note that feedback is provided anonymously so we aren't able to reply to questions.
If you'd like to ask a question, submit a request to our Support team.
Thank you for your feedback.