Connectors and Plugins

Sitecore Connector

Available for

  • Enterprise edition

Get in touch with Sales for licensing questions.

Sitecore is a web content management service that helps users build and manage websites.

url and other non-translatable attributes in General Links and non-translatable attributes in Image stay unchanged in Sitecore after updating existing translation

Sitecore connector allows the downloading of source content and uploading of translations to/from Sitecore for the following field types:

  • Single-Line Text (and Limited)

  • Rich Text

  • Multi-Line Text (and Limited)

  • HTML

  • Text

  • Name Value List

  • General Link

  • Image

  • Checklist (Referenced items are included in the job if not translated.)

  • Multilist (Referenced items are included in the job if not translated.)

  • Treelist (Referenced items are included in the job if not translated.)

Supported Versions

Sitecore - XP (Experience Platform): 8.2 and higher

Use Cases

There are a number of use cases for the connector:

  • Project Managers can add files directly to projects from an online repository.

  • Set up the Automation Widget to allow Submitters to add files to requests directly from the online repository.

  • Use Automated Project Creation (APC) to have Memsource automatically create new projects when a change in the last modified date is detected for monitored files or a folder.

    • Selected files are imported the very first time APC runs. All files are imported when a folder is monitored.

    • If using Automatic Project Creation and the main page to be translated contains sub-items, changes made to those sub-items do not automatically create a new project. These sub-items will need to be translated manually.

  • The Connector API can be used to automate steps otherwise performed manually through the UI. Webhooks can be used to have Memsource notify 3rd party systems about certain events (for example, a job status change).


  • The Default Language set in the Sitecore server must be the same language as the source language in the Memsource account.

Sitecore Settings

In order to set up the connector, the Sitecore Administrator must enable SSL and the Rest API.

To enable the Rest API, follow these steps:

  1. In the file {SITECORE_ROOT}Website\App_Config\Include\Sitecore.ItemWebApi.config set itemwebapi.mode and itemwebapi.access:

    <site name="website">
        <patch:attribute name="itemwebapi.mode">StandardSecurity</patch:attribute>
        <patch:attribute name="itemwebapi.access">ReadWrite</patch:attribute>
  2. Set the security policies:

    In the file {SITECORE_ROOT}Website\App_Config\Include\Sitecore.Services.Client.config set the value Sitecore.Services.SecurityPolicy to Sitecore.Services.Infrastructure.Web.Http.Security.ServicesOnPolicy, Sitecore.Services.Infrastructure.

  3. Restart the server/service.

  4. Open/sitecore/admin/showconfig.aspx and validate that the configuration was correctly applied:

    • Item REST API enabled: <site name="website" itemwebapi.mode="StandardSecurity" itemwebapi.access="ReadWrite" patch:source="Sitecore.ItemWebApi.config"/>

    • Security policy applied: <setting name="Sitecore.Services.SecurityPolicy" value="Sitecore.Services.Infrastructure.Web.Http.Security.ServicesOnPolicy, Sitecore.Services.Infrastructure" patch:source="Sitecore.Services.Client.config"/>

Access Roles and Permissions

The Sitecore connector does not require specific roles.

Apply these settings:

  • Add Read and Write access rights to items that to be translated.

    For more information, see Sitecore access rights.

  • Add Read access right to items that are parents of items to be translated.

  • Add Read access right to languages items using /System/Languages/**

  • Add Read access right to workflow items using /System/Workflows/**

Memsource Settings

  1. From the Setup Setup_gear.png page, scroll down to the Integrations section.

  2. Click on Connectors.

    The Connectors page opens.

  3. Click New.

    The Create Connector page opens.

  4. Provide a name for the connection and change the Type to Sitecore .

  5. Enter the Sitecore URL, including the protocol.

  6. Enter the Username and Password.

  7. Select the Source Language.

    Source language must match the default language in Sitecore.

  8. Click Test connection.

    A checkmark will appear if the connection was successful. A red exclamation point will appear if it wasn't. Mouse over the icon to see additional details.

  9. Click Save.

    The connector is added to the list on the Connectors page.

If a default project, branch, and folder is required when connecting, open the connector configuration and click the Select Remote Folder button to set it.

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