Data in the recycle bin is stored for 30 days and is consequently deleted permanently. The recycle bin can also be purged immediately if required.
Projects that are inactive (no new jobs added or current jobs not updated) for 12 months are automatically deleted by the system (a warning message will be displayed 6 months prior to its deletion on the project page). When a project is deleted, the project's jobs, analyses, and reference files are also deleted and will be stored for 30 days in the recycle bin after which they will be permanently deleted. The translation memories and term bases selected for the project are not deleted.
Lifetime of shared projects is controlled by criteria from the buyer's end. Once a shared project is no longer available in the buyer's profile, it also disappears from the vendor's organization.
The Privacy Notice details how other data is stored.
The creation of a new job within a project or the modification of any existing job within a project by any method (manual, API, updating source, etc.) extends the project lifetime.
With a few exceptions, translation memories are stored permanently unless deleted by users.
Translation memories are deleted from Memsource profiles that have expired for at least 6 months as well as from unused Personal edition profiles that have not been used for at least 6 months (the account has not been logged into for at least 6 months).
If an profile has been expired for at least 6 months or if a Personal profiles has not been used for at least 6 months, the administrator user of the expired profile will be notified by email that the profile’s translation memories will be moved to the profile’s recycle bin.
The administrator user can disregard the message and the translation memories will be deleted permanently from the recycle bin after 30 days. To avoid deletion, the administrator user may log into the profile, extend the subscription (if it's not a Personal edition), and restore the translation memories from the profile’s recycle bin.
The policy for term base storage is the same as the policy for translation memory storage.
Memsource carries out a system-wide data backup on a daily basis. Users may back up data in the following ways:
To backup essential project data, download the following:
MXLIFF files (or a single MXLIFF joined file)
Users with the Ultimate edition and higher can use Memsource APIs to automate data backup.