When importing a job into Memsource, several error messages or warnings can be generated. This page provides an explanation of such warnings/errors and how to avoid or fix them.
Please note that error messages may remain on screen until the page is refreshed.
Warnings do not prevent the actual translation, but not taking the warnings into account may prevent successful export of the target document or cause the completed file to become corrupted.
- The imported file contains fields. To translate them, replace the fields with text and re-import it into Memsource.
Please see this dedicated article.
- There are embedded objects within the document that have not been imported. Please see this article for details.
- Job(s) ## exported with a warning (Marks reordered). Click here to download.
In the course of translation the document has become invalid (MXLIFF marks are present in target document). In order to generate a correct document, the marks were replaced with marks from the source. Please check the final document to make sure no errors have been introduced to your target file.
- This file contains locked sdlxliff tags. Modifying/adding the locked tags may result in the sdlxliff becoming invalid.
SDL Studio allows users to lock not only segments but also tags to prevent any chages to them. The internal handling of these tags is a property of SDL, thus we are not aware of the process that takes place when opening the file in the Studio. For this purpose, the warning has been added to warn users not to modify or add these tags into translation at all. Please note that these files are best translated in the Studio, importing and translating them in Memsource is at user’s own risk. If the user decides to translate the files in Memsource (despite the warning), the tags should not be inserted into the translation.
How to fix a file already corrupted by insertion of the tags:
A Quality Assurance check is in place to inform users about such Malformed tags. In the segments, these can be identified visually with Expand Tags option turned on. Removing these tags from the translation and exporting the file again should allow the Studio to open in correctly (without the locked tags present).
- INVALID_REQUEST: The input file cannot be processed.
A general error informing the client there was a problem while importing the file into Memsource. If the error is displayed, the reason for the failed import is not known and may only be temporary. Please try importing the file(s) again after a short period of time. If importing multiple files at once and only some of them are processed (rest returning the error despite the similarity with the procesed files), most probably it is a temporary problem our technicians are already working on. However, please contact Memsource Support and enclose the documents you were trying to import, your username and URL link to the project in question.
- INVALID_REQUEST: Cannot process document which has cells merged across rows! See row # The file may not be of the selected type (BILING_XLS)
This error is displayed if you are importing a Multilingual Excel document with merged cells in any of the columns designated for translation