Here is some information for users or potential users who like the functionalities of Memsource Cloud but are looking for software to organize and maintain their translation memories, term bases and other resources, while storing the data locally and not on the Internet (i.e. software that can be installed on their own servers).
Note: Memsource was previously available in a Server version but we no longer offer this.
Using Memsource Cloud does not mean that your data will be "on the Internet". On the contrary, using Memsource Cloud is a step forward in protecting your translation data.
In Memsource Cloud, we encrypt your data, centralize it, and only provide access to your authorized personnel with a personal username and password. Your data remains completely private and is stored in our high-security data center, which easily exceeds the security of storing data in one's office.
Read our Security Statement to learn more.
Maintaining a Memsource Server (or any server technology) would incur additional costs that may not be obvious at first sight. To clearly show this we did our best to summarize these below. Please note that these costs would be on top of the Memsource Server license fee.
Server: The Memsource environment has to be installed by the customer. The installation will be relatively easy for a professional systems administrator, but a regular PC user will not have the required skills to install Memsource Server.
Estimated cost for installation: EUR 300 (one-time)
Hardware Rental or Purchase and Maintenance
Server: The customer has to rent or purchase server hardware. The customer also has to make sure that hardware is properly maintained and upgraded when needed. When a hardware component becomes faulty, the customer or the hardware provider has to ensure that it is replaced.
Estimated cost for server rental: EUR 200 (monthly)
System Internet Access
Server: The customer must purchase internet access for Memsource Server. The internet access should be symmetric (so ADSL will not be suitable) and a backup internet source should also be in place.
Estimated cost for internet access: EUR 100 (monthly)
Server: The customer is responsible for backing up all data on their Memsource Server system.
Estimated cost for introducing, maintaining and regular testing of the backup process: EUR 100 (monthly)
Server: It is up to the customer to implement a redundant operation of the Memsource system. As this is a non-trivial task, some customers will likely avoid it. This means that if one of the customer's hardware or software components fails, the Memsource system will cease to operate until the problem has been fixed (e.g. until a faulty hard disk gets replaced). However, in Memsource Cloud, a hardware or software failure will typically not result in the interruption of the Memsource Cloud service as its architecture is redundant by design.
Estimated cost: EUR 5,000 (one-time setup) + rental of redundant server hardware: EUR 200 (monthly)
Server: It is the customer's responsibility to monitor the availability of their Memsource Server system. Typically, a special system-monitoring software needs to be deployed that will monitor the operation of the critical Memsource system services (file converter, translation memory, term base, front end). Should one of these services become unavailable, the customer's system administrator would need to be alerted in order to take appropriate action.
Estimated cost for 24/7 monitoring: EUR 500 (monthly for software and staff)
System Maintenance and Upgrades
Server: It is the responsibility of the customer to maintain any software that is installed on their hardware. This typically includes: an operating system, database, antivirus, firewall, Memsource Server software and any additional software that is required. All of these components will require some maintenance and upgrades from time to time. Only professional systems administrators will be qualified to do this.
Estimated cost: EUR 100 (monthly)
Availability of New Features
Server: New features would be typically available after a 6-month delay. This is due to the different release cycles of Memsource Server and Memsource Cloud. Memsource Cloud is upgraded approximately once a week with a minor release, and once a month with a major release. New releases for Memsource Server, in contrast, would be available approximately every six months in order to not burden customer's system administrators with the need to constantly upgrade Memsource Server software. This means that Memsource Cloud users would get the latest features much earlier than Memsource Server users.
Estimated cost: N/A
Cloud: Fast and efficient
Server: It would be much more difficult to support Memsource Server customers. This is because the Memsource support staff does not have access to customer's Memsource Server logs and other system information that is otherwise only available for Memsource Cloud users. The customer first needs to identify the relevant logs and other system information to document the issue, and only then can Memsource support staff take action. This inevitably leads to longer response times for Memsource Server customers.
Estimated cost: N/A
Server: It is the responsibility of the customer to get certified by a certification authority in order to be able to encrypt all communication between Memsource Server users.
Estimated cost: EUR 30 (monthly)
SERVER COST SUMMARY (excluding Memsource subscription fees)
EUR 5,300 (USD 6,800)
EUR 1,230 (USD 1,580)
TOTAL COST 1st YEAR:
EUR 20,060 (USD 25,900)
TOTAL COST IN 5 YEARS:
EUR 79,100 (USD 102,000)
One could argue that some customers may not require all of these options, except for the ones that are absolutely necessary. However, even when setting up the bare minimum (server rental, data backup, basic maintenance), the actual costs will easily be hundreds of euros/dollars per month.