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Zendesk - required plan?

Martin Post Oct 21, 2017 02:39PM CEST

Memsource now supports translating Zendesk content – something that some of my clients will probably be interested in.

Now according to https://www.zendesk.com/support/compare/ , Zendesk’s “Essential” and “Team” plans only support one language for self-service content.

Does this mean that to use Memsource for translating support content into one or multiple target languages, a “Professional” or higher Zendesk plan is required?

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Jakub Janickovic Oct 21, 2017 03:03PM CEST Memsource Help Center Agent

Dear Martin,
thank you for your query.
Memsource works with the availabke languages in Zendesk, but which editions are allowed to have multilingual content and hence be translated is probably a question for Zendesk.
As long as there is a multilingual content on the site and Memsource is able to reach it, we will be able to translate it.

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