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Very slow online editor with larger files (more than 2,000 words)

Giovanni Guarnieri May 30, 2017 04:59PM CEST

well, the title says it all... anything bigger than 2,000 words and the online editor slows down to a crawl... it's actually useless... and yes, I know I can use the desktop version... but its functionality are limited... there are no preview and no auto-complete... also, the "saving segments # # # has failed" message is now constant, even with Word files and 20 segments in it... what's the point in having a cloud editor if it's so buggy?

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Katerina Benova May 30, 2017 05:42PM CEST Memsource Help Center Agent

Hello Giovanni,

I’m sorry to hear you are having troubles with speed.
The Web Editor speed is limited by web browser and your internet connection speed. Jobs with very long segments or too many tags can have negative effect as well.
Generally we don’t have problems with jobs with 20 000 segments, 40 000 segments is a limit for Web Editor. I’ve just tested job with 6 000 segments and there no problems there.

BTW there is a Preview in Desktop Editor – please check the latest version.

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My name Sep 15, 2017 12:59PM CEST
This might not be your issue, but it can help somebody else when looking for 'slow' in memsource.

I experienced very slow saving/opening. The problem was - my browser (FF) was in the Sync mode...

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